Leadership of Relief Strategies
James Farias brings over 30 years of leadership experience and a strong financial services background, complemented by a deep commitment to helping individuals overcome financial challenges. Since 2021, he has focused on the debt relief industry, assembling a skilled team that includes Izzy [Director of Sales] and Nathan [Director of IT Strategy], who share his passion for empowering clients. Together, they bring nearly a decade of combined expertise in debt relief. At Relief Strategies, integrity and compassion drive every decision, ensuring personalized solutions for each client’s financial journey.
Our Dedicated Team
At Relief Strategies, our team is the heart of our mission to provide life-changing debt relief solutions. We are proud to be certified by the International Association of Professional Debt Arbitrators (IAPDA), ensuring the highest standards of professionalism and expertise. Together, we work to guide our clients toward financial freedom with compassion, integrity, and innovation.
Olivia “Ollie” Featherly
Chief Optimism Officer
James Farias
CEO
Izzy Cheptea
Director of Sales
Nathan Shaw
Director of IT Strategy
Evelin Garcia
Brand Reputation Manager
Cameron Farias
IT Support Specialist
Koa Farias
Certified Debt Consultant
Frank Grieco
Certified Debt Consultant
Robin Shaw
Certified Debt ConsultantOur Core Values
Compassion
We treat every client with empathy and care, recognizing their unique journey.
Empowerment
Through education and resources, we empower clients to take control of their finances.
Integrity
We uphold the highest ethical standards in all our interactions and decisions.
Frequently Asked Questions
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What services do you provide?
Relief Strategies specializes in providing tailored debt relief solutions, including debt settlement, federal student loan assistance, and unsecured debt management. Our goal is to help individuals regain financial freedom by offering strategies that address their unique situations.
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How can I get started with Relief Strategies?
Getting started is easy! Simply contact us through our website or by phone to schedule a consultation. During this initial discussion, we’ll evaluate your financial situation and recommend the best debt relief solution for your needs.
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What does it mean to be IAPDA certified?
Being IAPDA (International Association of Professional Debt Arbitrators) certified means that our team has received specialized training and adheres to high industry standards. This certification ensures that our clients are working with knowledgeable and ethical professionals dedicated to achieving the best possible outcomes.
For more detailed information, visit our Debt Settlement FAQ or Federal Student Loan FAQ.
Results Driven by Our Team
Stories of Impact
Izzy helped me and after discussing how to get me get out of debt, I felt so much better! Thanks for the service!
Jennifer B
I can’t believe just how much this one phone call has taken off my shoulders. I dug myself into a hole with the payday loan that was going to cost me thousands and thousands of dollars for just a $4000 loan. Izzy has been a lifesaver trying to show me a better way. And I am so grateful and thankful that she was there to help me today She was knowledgeable and friendly and patient with my computer skills and I really appreciate it
Kimberly G
Izzy was very kind and patient. She explained the process in a manner that I was able to understand. Even after the entire process, I am still able to get in contact with Izzy and she will respond in a timely manner. I definitely recommend her to others. 🙂
Rosita C
My representative was Frank G. Amazing experience! I had talked to other agencies that deal with my debt challenge, never felt comfortable until I contacted Relief Strategies. I was extremely lucky to find Frank on the phone. He was understanding, considerate and compassionate. Once we talked and he gave me the facts and opinions i immediately signed for their services! He is great to work with. Give him a call
Frank B
Izzy, you are AMAZING! Your ability to help me see the BIG picture was eye opening and alarming. I was trapped, a POW to debt and I didn't even know. I praise God for you and your team of soldiers, fighting for me. Thank you 😊
Gloria G
Izzy was very personable and knowledgeable about the program and all that it offers. She made it a less stressful experience.
Sonja W
Ready to Start Your Journey to Financial Freedom
Connect with our team for a free consultation and explore if debt settlement is right for you.
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