Last Updated: April 27, 2026

Introduction

Welcome to Relief Strategies, LLC (“Relief Strategies,” “we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website at reliefstrategies.com, our affiliated and subsidiary websites and product lines (including but not limited to WellthCare), our text messaging programs, our telephone communications, and any other channel that links to or references this Policy. It also explains your rights regarding your data.

Agreement to this Policy

By using our website, contacting us by phone or text message, submitting an inquiry through any of our forms, or engaging with our services, you agree to this Privacy Policy and consent to our collection, use, and sharing of your data as described. If you do not agree, please do not use our services. For questions, contact us at contactus@reliefstrategies.com or 888-870-7922.

Information We Collect and How We Use It

Contact Information

We collect information such as your name, email address, phone number, and mailing address. We use this to respond to inquiries, deliver our services, send product updates, and inform you of services that may interest you.

Financial Information

When applicable, we collect financial data including bank details, credit information, debt balances, and employment history to provide our services and meet contractual obligations.

Telephone and Voice Information

When you call us or we call you, we collect the audio of the call, transcripts of what was said, and metadata including time, duration, and phone numbers. See “Telephone Communications and Recording” and “Use of Artificial Intelligence in Communications” below.

Text Message Information

When you opt in to receive text messages from us, we collect your phone number, your consent record (date, time, source of opt-in), and the content and metadata of messages exchanged. See “Text Messaging (SMS) Communications” below.

Comments

If visitors leave comments on the Site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string, to help detect spam. We may also send an anonymized hash created from your email address to the Gravatar service to check if you are using it. After comment approval, your profile picture is visible to the public with your comment.

Media Uploads

If you upload images to the Site, please avoid uploading images with embedded location data (EXIF GPS), as visitors can download and extract this information.

Log Data and Cookies

Our website collects standard internet log information and details of visitor behavior patterns, such as IP addresses, browser types, and interactions with our site. This helps us improve website functionality and enhance your experience.

Cookies: If you leave a comment, you may opt into saving your name, email address, and website in cookies for convenience. This cookie lasts one year. If you log in, we set temporary cookies to check browser compatibility and save login preferences, which persist for two weeks with “Remember Me” selected.

Analytics: We use Google Analytics and GoHighLevel’s native analytics to understand how users interact with our site and improve user experience.

Third-Party Marketing Data

We may combine the information you provide with third-party marketing data to enhance our communications with you.

Embedded Content from Other Websites

Articles on this Site may include embedded content (such as videos or articles). Embedded content from other websites behaves in the same way as if the visitor has visited the other website. These sites may collect data, use cookies, and track your interaction with embedded content, including if you are logged in to that website.

Telephone Communications and Recording

All inbound and outbound telephone calls with Relief Strategies, including calls made on behalf of our affiliated product lines such as WellthCare, may be monitored, recorded, and transcribed for quality assurance, training, compliance, dispute resolution, and service-improvement purposes.

You will be notified at the start of each call that the line is recorded. By continuing the call after that notice, you consent to the recording and to the uses described in this Policy. If you do not consent to recording, please end the call and contact us in writing instead.

We comply with applicable federal and state telephone consumer protection laws, including all-party consent requirements in states where they apply. Call recordings and transcripts are retained according to the schedule in “Data Retention and Security” below.

Use of Artificial Intelligence in Communications

Relief Strategies uses artificial intelligence (“AI”) tools, including AI-powered voice agents provided by GoHighLevel, to operate parts of our customer-communication workflow. Specifically:

• AI voice agents may place and receive telephone calls on our behalf. When this occurs, the call audio, transcript, and outcome may be processed by AI systems to handle scheduling, qualification, routing, and follow-up. AI voice agents will identify themselves as automated when required by law.
• AI may generate or assist in drafting the content of email and text messages we send.
• AI may analyze recorded calls and transcripts to summarize conversations, identify next steps, and improve service quality.

You may always request to speak with a human representative. If at any point during a call with an AI voice agent you wish to be connected to a person, simply ask. We do not use AI-generated voice to misrepresent the identity of any individual.

We do not sell or rent your voice recordings, transcripts, or AI-derived data to third parties for their independent marketing.

Text Messaging (SMS) Communications

Relief Strategies operates one or more text messaging programs, including programs related to our affiliated product lines such as WellthCare. By providing your phone number and opting in (for example, by checking a consent box on a form, replying to a confirmation message, or providing your number during a call after being told you will receive text messages), you agree to receive text messages from us at that number.

Originator Opt-In Data and Consent. The text messaging originator opt-in data and consent information you provide will not be shared with any third parties. This information is used only to deliver the messaging services to which you have opted in, and is shared only with the text messaging service providers (aggregators) required to deliver the messages. SMS consent data is never sold, rented, or distributed for marketing purposes.

Message Frequency. Message frequency varies based on your interaction with us and the program you opted into.

Message and Data Rates. Message and data rates may apply, depending on your wireless carrier and plan.

Help and Opt-Out. To opt out at any time, reply STOP to any message you receive from us. To request help, reply HELP. You may also email contactus@reliefstrategies.com to manage your communication preferences.

Carriers Are Not Liable. Carriers are not liable for delayed or undelivered messages.

Information Sharing

We may share your information with:

• Affiliates and Business Partners for marketing and service-improvement purposes.
• Service Providers that assist in our business operations, under strict confidentiality agreements. This includes telephony providers, AI service providers, text messaging aggregators, customer relationship management platforms, and analytics providers.
• Legal Compliance: We disclose information as required by law or to protect our rights and safety.
• Business Transfers: If we undergo a business transition, such as a merger or acquisition, your information may be transferred as part of the assets.

We do not sell your personal information for monetary consideration. SMS opt-in and consent data is never shared with third parties beyond the aggregators required to deliver the messages, as described in “Text Messaging (SMS) Communications.”

Opt-Out Options

You may choose not to receive marketing communications or share personal information with affiliated or non-affiliated third parties for marketing purposes. To opt out:

• Email: Follow the unsubscribe instructions in any email, or email contactus@reliefstrategies.com.
• Text Messages: Reply STOP to any message you receive.
• Telephone Calls: Tell us at any time during a call that you wish to be removed from our calling list, or email contactus@reliefstrategies.com to be added to our internal Do-Not-Call list.

We honor opt-out requests within the timeframes required by applicable law.

Data Retention and Security

Data Retention Policy

• Contact Information: Retained for the duration of the active customer relationship and 5 years afterward for compliance.
• Financial Information: Retained for 3 to 7 years based on legal requirements.
• Call Recordings and Transcripts: Retained for up to 2 years, except where a longer retention period is required for compliance, dispute resolution, or legal hold.
• SMS Consent Records: Retained for the life of the program plus 4 years after opt-out, consistent with TCPA recordkeeping guidance.
• Log and Technical Data: Retained for up to 2 years for security and analytics.
• Marketing Data: Retained until the user opts out of marketing communications.

How Long We Retain Data Related to User Comments and Accounts

If you leave a comment, the comment and its metadata are retained indefinitely to recognize and approve follow-up comments automatically. For registered users, personal information is stored in user profiles and can be viewed, edited, or deleted at any time (except the username). Website administrators can also view and edit this information.

Security Measures

We implement commercially reasonable safeguards to protect your personal data. However, no online transmission is 100% secure. By using our site and services, you acknowledge the associated risks.

Your Rights and Choices

For California Residents (CCPA, as amended by the CPRA)

• Right to Know / Access: Request information on the personal data we collect.
• Right to Deletion: Request the deletion of certain personal information.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt-Out of Sale or Sharing: Request that we do not sell or share your data with third parties.
• Right to Limit Use of Sensitive Personal Information.

For Nevada, North Dakota, and Kentucky Residents

Do Not Sell: Your personal information will not be sold without your consent.

For EU and UK Residents (GDPR / UK GDPR)

• Right to Access and Portability: Request a copy of your data.
• Right to Rectification: Correct inaccuracies in your personal data.
• Right to Erasure: Request deletion of your data under certain conditions.
• Right to Object to processing under certain conditions.

To exercise any of these rights, contact us at contactus@reliefstrategies.com.

Data Sharing and External Processing

Spam Detection

Visitor comments may be checked through an automated spam detection service to protect users and maintain site quality.

Password Reset Requests

If you request a password reset, your IP address will be included in the reset email for security purposes.

Updates to Our Policy

We may update this Privacy Policy periodically. Changes will be effective upon posting the revised policy on our site. Material changes affecting telephone, AI, or SMS communications will be communicated to active subscribers through reasonable means. Your continued use of our site and services means acceptance of the updated terms.

Contact Us

For questions or requests regarding this policy, contact us at:

Relief Strategies, LLC
6145 S Rainbow Blvd
Las Vegas, NV 89118
contactus@reliefstrategies.com
888-870-7922