Last Updated: 10/29/2024
Introduction
Welcome to Relief Strategies, LLC. Your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with our website at reliefstrategies.com and any affiliated or subsidiary websites that link to this policy. It also explains your rights regarding your data.
Agreement to this Policy
By using this Site, you agree to this Privacy Policy, including consenting to our collection, use, and sharing of your data as described. If you have any questions, please contact us at contactus@reliefstrategies.com or 888-870-7922.
Information We Collect and How We Use It
Contact Information
We may collect information like your name, email address, phone number, and mailing address. This information allows us to respond to your inquiries, send product updates, and keep you informed of services that may interest you.
Financial Information
When applicable, we collect financial data, including bank details, credit information, and employment history, to provide our services effectively and meet contractual obligations.
Comments
If visitors leave comments on the Site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string, to help detect spam. We may also send an anonymized hash created from your email address to the Gravatar service to check if you are using it. After comment approval, your profile picture is visible to the public with your comment.
Media Uploads
If you upload images to the Site, please avoid uploading images with embedded location data (EXIF GPS), as visitors can download and extract this information.
Log Data and Cookies
Our website collects standard internet log information and details of visitor behavior patterns, such as IP addresses, browser types, and interactions with our site. This helps us improve website functionality and enhance your experience.
- Cookies: If you leave a comment, you may opt into saving your name, email address, and website in cookies for convenience. This cookie lasts one year. If you log in, we set temporary cookies to check browser compatibility and save login preferences, which persist for two weeks with “Remember Me” selected.
- Analytics: We use Google Analytics and GoHighLevel’s native analytics to understand how users interact with our site and improve user experience.
Third-Party Marketing Data
We may combine the information you provide with third-party marketing data to enhance our communications with you.
Embedded Content from Other Websites
Articles on this Site may include embedded content (e.g., videos or articles). Embedded content from other websites behaves in the same way as if the visitor has visited the other website. These sites may collect data, use cookies, and track your interaction with embedded content, including if you are logged in to that website.
Information Sharing
We may share your information with:
- Affiliates and Business Partners for marketing and service improvement purposes.
- Service Providers that assist in business operations, under strict confidentiality agreements.
- Legal Compliance: We disclose information as required by law or to protect our rights and safety.
- Business Transfers: If we undergo a business transition, such as a merger or acquisition, your information may be transferred as part of the assets.
Opt-Out Options
You may choose not to share personal information with affiliated or non-affiliated third parties for marketing purposes. To opt out, please follow the unsubscribe instructions in communications, reply with “STOP” for SMS, or email contactus@reliefstrategies.com.
Data Retention and Security
Data Retention Policy
- Contact Information: Retained for the duration of the active customer relationship and 5 years afterward for compliance.
- Financial Information: Retained for 3-7 years based on legal requirements.
- Log and Technical Data: Retained for up to 2 years for security and analytics.
- Marketing Data: Retained until the user opts out of marketing communications.
How Long We Retain Data Related to User Comments and Accounts
If you leave a comment, the comment and its metadata are retained indefinitely to recognize and approve follow-up comments automatically. For registered users, personal information is stored in user profiles and can be viewed, edited, or deleted at any time (except the username). Website administrators can also view and edit this information.
Security Measures
We implement commercially reasonable safeguards to protect your personal data. However, no online transmission is 100% secure. By using our site, you acknowledge the associated risks.
Your Rights and Choices
For California Residents (CCPA)
- Right to Access: Request information on personal data we collect.
- Right to Deletion: Request the deletion of certain personal information.
- Right to Opt-Out: Request not to sell or share your data with third parties.
For Nevada, North Dakota, and Kentucky Residents
- Do Not Sell: Your personal information will not be sold without your consent.
For EU Residents (GDPR)
- Right to Access and Portability: Request a copy of your data.
- Right to Rectification: Correct inaccuracies in your personal data.
- Right to Erasure: Request deletion of your data under certain conditions.
To exercise any of these rights, please contact us at contactus@reliefstrategies.com.
Data Sharing and External Processing
Spam Detection
Visitor comments may be checked through an automated spam detection service to protect users and maintain site quality.
Password Reset Requests
If you request a password reset, your IP address will be included in the reset email for security purposes.
Updates to Our Policy
We may update this Privacy Policy periodically. Changes will be effective upon posting the revised policy on our site. Your continued use of the site means acceptance of the updated terms.
Contact Us
For questions or requests regarding this policy, please contact us at:
6145 S Rainbow Blvd
Las Vegas, NV 89119
contactus@reliefstrategies.com
888-870-7922
